June 19th, 2018


Registration and Networking


Chair's Welcome

Baroness Harris of Richmond

Deputy Speaker and Deputy Chairperson of Committees (Lords). Former Chair, Advisory Panel, the Police Federation of England and Wales


Morning Keynote Address

Luana Avagliano

Head of ResilienceDirect, Cabinet Office

  • The roles and responsibilities of organisations
  • Procedural guidelines for major incidents
  • The vision ahead: Future challenges?


Improving Local Resilience Frameworks

Katherine Richardson

Deputy Director – Resilience and Emergencies, Department for Communities and Local Government (DCLG)

  • DCLG priorities for supporting community resilience to improve trust, networks and norms
  • Organisational innovation within councils to improve resilience efforts
  • Practical measures in implementing resilience through citizens, communities and institutions
  • The future of partnerships across the public realm to improve response efforts


Joint Question and Answer Panel Session


Case Study: The Future Role of Orange Light Services in Incident Management and Emergency Response: Creating an Integrated Approach - Braemar Response

Martin Iversen

Country Manager for Ireland and Executive Consultant, Braemar Response Limited

  • The rates, scales, classes and combinations of events requiring specialist response management has changed. The framework for preparing for and responding to such events is evolving to match and anticipate this change. Events that were once almost solely the domain of Fire and Rescue Services now see other Blue Light services in the Hot Zone.  Increasingly, commercial ‘Orange Light’ organisations are acting in support of or as alternative to Blue Light Services called in by Industrial, Maritime, Transportation and Government.
  • This presentation seeks to explore the future role of Commercial Response Organizations in Major Incidents and Emergency Response assessment, planning, training and response, and suggests a more formal, integrated framework to expand the current multi-agency response.


Emergency Assistance to Victims of Major Incidents

Heather Shepherd MBE

Flood Recovery Specialist, National Flood Forum 

  • What are the issues in the long haul of recovering from a flood?
  • How long do peoples flood issues continue for after they have been flooded?
  • Do we need to address and plan for long term recovery support that people require after being flooded?


Local Authorities’ Preparedness for Emergencies

Tony Thompson

Emergency Planning Consultant

  • Key responsibilities of local authorities during major incidents
  • Recovery management arrangements for integrated frameworks in managing emergencies
  • Improving coordination tactics between local authorities and Local Resilience Forums (LRF) partners
  • Funding strategies for extensive damage when recovering from a major incident


Joint Panel Question and Answer Session


Refreshment and Networking Break


Strategies to Mitigate Terror Risks in the UK

Andrew Lynch

Editor of Fire Magazine and IFP

Dr Dave Sloggett

Alan Taylor Research Fellow, The University of Oxford

    • Processes and systems needed to respond to evolving national developments within fire rescue and support services
    • Technical changes needed to improve existing operational services
    • Lessons learnt from local experiences and innovative ways to improve collaborative practice


    Senior Representative Police

    Dean Haydon

    Senior National Co-ordinator, Counter Terrorism Policing


    Case Study: Birmingham WW2 Bomb Disruption - TfWM

    Antony Sloan

    Safety and Security Officer, Transport Wing for West Midlands

      • Implementation of new protocols and procedures
      • Impact on transport network, communities and city infrastructure
      • Joint strategies in communication and resolution of incident
      • Lessons learnt and amendments to existing escalation processe


      Panel Question and Answer Session


      Lunch and Networking Break


      Special Keynote: Improving Major City Terror Preparedness

      Lord Harris of Haringey

      Author, An independent Review of London’s Preparedness to Respond To A Major Terrorist Incident 

      • An overview of the threat
      • Using London as a case study; The commonality - and differences with other cities
      • Recommendations from the report
      • The challenges of applying the recommendations
      • A review of the report and changes made
      • The long-term prospects for major cities


      Case Study: Can cloud communication technology improve our ability to manage emergencies?

      Richard Stephenson

      CEO, YUDU

      • The new ESN system will roll out this year with all 3 emergency services being connected. This should be a major step forward in incident communications, but are there other opportunities to improve by linking with other organisations?
      • Security managers, facility mangers and administrators of buildings and facilities where incidents could occur are a rich source of important information for the emergency services and could be utilised as part of incident response.
      • Reacting correctly in the first golden hour will hugely determine the outcome of a crisis, so how could they be effectively accessed?
      • This presentation will look at some incidents where outcomes would have been improved with faster and richer communications and suggest how it can be done


      Break and Refreshments


      Case Study / Panel Discussion and The Importance of Collaboration and Multi-Agency Responses

      Carl Daniels

      Deputy Senior Responsible Officer, Joint Emergency Services Interoperability Principles (JESIP)

      • Objectives of an effective combined response
      • Best practice for inter-agency communication and liaison during a major incident
      • Joint strategies when approaching emergency situations
      • Learning from past incidents to improve joint responses in the future
      • The importance of good communication in major incidents


      GB3 Technology Solutions

      Harriet Hirst

      Development Manager, GB3

      • The importance of interoperability during an incident or event
      • Building the London Situational Awareness Tool; our journey with London Resilience
      • Improving communications for London Local Authorities and Safer City 2018
      • Supporting the resilience community elsewhere


      Chair’s Closing Remarks and Close of Conference

      Baroness Harris of Richmond